<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=2002698&amp;fmt=gif">

Whitaker-Taylor Insights

SAP SuccessFactors Recruiting Management: Interview Scheduling - Outlook Integration

Mar 28, 2019 12:03:00 PM / by Whitaker-Taylor


SAP SuccessFactors offers a variety of functions for interview scheduling through Outlook integration and allows for streamlining the process when scheduling interviews. Interview Scheduling Integration was introduced by SuccessFactors in the Q3 2015 upgrade, and it offers the option to schedule interviews based on the availability slots pulled from the outlook calendar.   

Interview Scheduling

Interviews can sometimes be daunting both for the candidate and the interviewers but are necessary and an important part of the hiring process. Setting up the interview time that fits with everyone’s schedule is demanding and can take away a lot of time from the day-to-day work at hand. SAP SuccessFactors Interview Scheduling functionality helps in simplifying and organizing the interview scheduling process for all involved.   

To access Interview scheduling, go to Admin Center > Recruiting >  Interview Scheduling.

successfactors outlook integrations update

Fig. 1: Admin Center Recruiting Tab

success factors admin center outlook integrations interview scheduling

Fig. 2: Admin Center Interview Scheduling

When selecting a candidate from the candidate screen, the view will consist of all the candidates that need to be interviewed for a job requisition based on the status in their pipeline. You can select which candidate you would like to interview and start scheduling. 

success factors interview scheduling

Fig. 3: Interview Scheduling Selecting a Candidate

When scheduling, the recruiter will have the option to choose the meeting type, whether it is phone, virtual, or face-to-face, add the location of the interview, identify the availability and the interview slot. Once the interview is scheduled, then the system sends an email to the candidate asking for the confirmation. There is also an option to send an SMS feature and interview notification SMS to candidates.

Outlook Integration

Interview Scheduling can be integrated with Microsoft Office Outlook Calendar when Outlook integration is enabled. Using Outlook, interviewers can send interview schedule invites and the meetings will jointly appear in the Outlook email account calendar. For Outlook integration to be fully functional, the user needs to have an account in Outlook, enter the account in SuccessFactors, establish the connection, allow access to the service account for “Free Time/ Busy time,” and verify and test the Outlook account connection.

successfactors outlook integration interview scheduling candidate selectFig. 4: Outlook Integration Available Time Slots

In Outlook integration, Interview rooms are configured by importing the list of meeting rooms and details into the Interview Scheduling Outlook Integration. When importing these interview rooms, the user must upload the file format in CSV, and a unique email address is required for each of the rooms. We can add multiple interview rooms that are suitable, and the system will analyze the rooms available.                        

SAP SuccessFactors Interview Scheduling coupled with Outlook integration is a convenient feature that increases the efficiency and effectiveness of the recruiting process. It also simplifies the interviewing process by gaining access to the candidate and organizer’s availability from start to finish, thus streamlining the process.


Topics: Outlook Integration, SuccessFactors, SAP, Recruiting Marketing, onboarding, HR

Written by: Whitaker-Taylor