When I attended HR2010, I was afforded the opportunity to learn about a fairly new enhancement that was introduced with EHP4: the Overpayment Recovery Solution. This enhancement would allow customers to manage the overpayment (claims) process a little better. Clearing claims would no longer be required and a set of business rules would drive the recovery process. This seemed like a better approach than the original method. Well, not so much. Right after the conference, my client was migrating to SAP and they wanted to implement this solution. I worked on this solution for them and the outcome produced some very undesirable results. We turned this functionality off immediately and before the end of the first payroll!